Privacy and Data Protection Policy
We keep your personal information secure and respect your rights
What this Privacy Policy Covers
This policy explains how we collect, use, and protect your information at senasuliqa.org. We aim for transparency in all our operations to ensure your privacy.
By visiting or using our services, you consent to this policy, which reflects current Kenya data protection laws.
How We Collect Your Data
We collect information you share directly and data gathered automatically from your device for service operation.
Personal Details You Provide
- Full name, email, or contact details you submit via forms
- Questions or feedback you provide through our contact channels
- Information you give when subscribing to our updates
- Details shared when participating in optional surveys
- Records of communications for support and service provision
Data Collected Automatically
- Device type, browser, and basic access time for technical support
- IP address, device identifiers, and website visit patterns
- Suppressed location (city/country) for analytics
- Cookie and pixel data to help us improve functionality
- Information on content you viewed or interacted with
How We Use Your Data
We process your data to deliver requested services, respond to queries, and improve the site.
- Answering service or support requests
- Sending updates with your consent
- Analyzing site usage trends and visitor flow
- Improving user experience and content relevance
- Abiding by Kenyan legal and regulatory requirements
- Fraud and abuse prevention measures
- Maintaining secure and reliable website access
Our Promise: We will never sell your data and only share details when required by law or to deliver essential services.
Sharing of Your Data
We share your data only with trusted service providers, and only as needed to deliver requested services.
Service Providers
Third-party partners handle website hosting, analytics, or email on our behalf and must protect your data.
Legal and Regulatory Disclosure
Data may be disclosed for court orders, investigations, or regulatory compliance.
Anonymous and Aggregated Data
We may report on broad usage trends without identifying individuals.
Your Rights over Your Data
You may request access, correction, or deletion of your personal data as allowed under Kenyan regulations.
- You may ask to see a copy of your data
- You may request corrections to inaccurate records
- You may request data deletion where required
- You have the right to data in portable format
- You may object to some uses of your data
- You may limit the use of your data in some cases
To exercise your rights, email us or use the contact page at senasuliqa.org. We respond within 30 days.
Our Security Approach
We use system, process, and technical safeguards appropriate in Kenya to secure all data.
Technical Measures in Place
- Encryption of data in transit where possible
- Firewalls and secure hosting partners
- Regular vulnerability and update checks
- Intrusion detection and access logs
Organizational Safeguards
- Restricted staff access based on tasks
- Staff training in privacy obligations
- Annual privacy reviews and audits
- Clear data breach notification procedures
How Long We Store Data
We keep your information as long as legally required or until it is no longer needed to serve you.
- Basic account data held while your profile is active
- Minimal learning data stored only if required
- Contact records kept for customer support
- Invoices or payment history as required by law
- Only if you have subscribed and can opt out
You may request deletion at any time unless legal requirements apply.
International Transfers of Data
If your information travels outside Kenya, we apply contractual safeguards to keep data protected.
- Secure cloud services for IT operations
- Email platforms enabling service delivery
- Support for international visitor questions
- Compliance with Kenya’s data transfer laws
Cookies and Tracking
Cookies help us understand site usage, save preferences, and support site security—never for invasive marketing.
Types of Cookies We Use
- Enable basic site access and key functionality
- Track site performance for reliability
- Remember your settings if you opt in
- Support requested features or communications
You may adjust your cookie preferences in your browser at any time.
Policy Updates
We will post changes on this page and encourage periodic review for updates.
- Revised privacy notice on this website
- Inform via email if major changes affect your data
- Updated effective date at top of policy
- Visible update notice before changes take effect
Any major change takes effect only after clear notice.
Contact for Privacy Questions
Email us or use the site form with any data privacy concerns.
Senasuliqa
Sarit Centre, Karuna Road, Westlands, Nairobi Kenya
Phone: +254 297 971500
Email: content@senasuliqa.org
Last updated April 29, 2026
Effective as of April 29, 2026